Body by Innoxia can accept payment through Paypal and Google Wallet. Select your payment method at checkout. Either method accepts all major credit cards. Please click the "buy now" shopping cart button to purchase. Personal checks or cash on delivery are NOT accepted methods of payment. Money orders and cashiers check are acceptable, and products will be shipped after payment is verified.
★Shipping Policy within USA★
We normally process your order in 1-2 days and utilize USPS First Class mail. We strive to ship out your items from our location in Webster City, IA USA within 2 business days after your payment.
ALL items shipped to Iowa will have 7% sales tax added.
If paying by money order/cashier's check, payment is due within 7 days.
USA - expect to receive your order in 5-7 working days from the time that we process your payment. We have decided on a flat rate shipping fee of $3.50 on all USA orders regardless of quantities, effective 4/13/2012. Please be aware that this is subject to change if the USPS changes it's shipping prices. After much debate, we ARE implementing tracking orders on USA orders at this time.
You are responsible for customs that might apply in your country. We reserve the right to cancel shipments to countries that may have particular regulations. International orders are shipped First Class USPS Mail International with Certificate of Mailing. International shipping rates are $5.00 flat rate. Shipping rates are added at checkout, and you are not to be charged more than one shipping rate for your total order. For instance, if you order 2 items, in the US you should be charged a flat rate of $3.50, and in Canada a flat rate of $5.00 total for your order.
Invoice and tracking numbers (USA) or Certificate of Mailing (International) will be sent via Paypal, Google Wallet and/or email.
We don't offer free domestic or international shipping, but we do provide proof of shipping. Other companies require that you have blind faith that they ship their products. Here at Body By Innoxia, we keep copies and receipts of all shipping and postage required, and will send you a copy upon request, via email. We have tested the shipping matrix and you should only be charged one fee for ordering multiple items.
★Refunds and Exchanges★
We endeavor to be understanding that some individuals may live paycheck to paycheck and may be paid every 2 weeks. Please return/exchange items purchased within 14 days of receiving items for refund/exchange. We cannot refund/exchange opened/used items. Body by Innoxia is not responsible for lost or stolen mail, unforeseen occurrence, weather, or any allergic reactions/infections/injuries arising from use/purchase of our products. The item must be sent back in the original packaging and you need to provide a tracking number. Returned items must be in the original condition that you received them. We will inspect the items and issue a refund, exchange, store credit, or return the item back to you. We will not refund shipping fees and you are responsible for return shipping fees.
Send items back to Body by Innoxia, 1020 First St., Webster City, IA 50595. Email tracking number to firstname.lastname@example.org as proof of return. Feel free to send us an email for any questions, queries, or feedback. We'd love to hear from you.
At Body by Innoxia, we take the protection and proper use of your personal information very seriously. We respect your privacy and take great care to safeguard all of your information that is in our possession. We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so. We will never share, give out, sell, or allow individuals unauthorized access to your information.
Decorative tongue rings are not meant to be worn for extended periods of time. Extended use of decorative tongue rings or biting down on decorative area may pose a choking hazard, as do tongue rings in general. Industrial size barbells should NEVER be used in the oral cavity. In the event of seizures, discontinue use of all piercings penetrating the oral cavity, such as labret, monroe, lip, & tongue barbells. In the event that you insert a new body piercing jewelry and find that you suddenly can't breath, remove it and seek medical attention immediately, as this is a medical emergency. If your body jewelry has threaded ends (such as balls that screw on), check regularly to ensure they’re properly tightened. Remember to always wash hands well before touching your body piercing. Consumer should be aware that body piercings may catch on clothing, jewelry (watches), or furniture and become ripped out; may become infected with improper care; or may have an allergic reaction to materials used in the manufacture of certain types of metals or other materials. Consumer is responsible for all health care risks associated with use of such products. Please read our FAQ for more information on specific medical conditions which may have an impact on any type piercing.
By purchasing items from Body by Innoxia, you (the consumer) are agreeing to these terms and conditions.